Tag: support

  • Coinbase Wallet introduces support for the Solana ecosystem | by Coinbase | Mar, 2022

    Coinbase Wallet introduces support for the Solana ecosystem | by Coinbase | Mar, 2022

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  • Cross-chain trade router Swing adds support for Binance Smart Chain

    Cross-chain trade router Swing adds support for Binance Smart Chain

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    Swing, a cross-chain infrastructure platform to trade and move crypto between blockchains, has announced that its cross-chain liquidity and bridging protocol, is now live on Binance Smart Chain (BSC).

    Originally built on the Polkadot blockchain, Swing has recently expanded to several different blockchain networks, including Avalanche, Polygon, and Solana.

    Acting as liquidity and bridging aggregator of the most popular decentralized finance platforms and DEXs (decentralized exchanges), with Swing, users can access the full range of popular DeFi platforms and trade seamlessly across them all without surrendering control of their funds to any third party.

    Integration of Binance Smart Chain will broaden Swing’s access DeFi apps, and specifically, will allow the platform to aggregate liquidity and bridging opportunities across the most popular DEXs on BSC, including PancakeSwap, BurgerSwap, BiSwap, and more.

    Binance Smart Chain is the Ethereum Virtual Machine (EVM) compatible dApp and smart contract platform from the world’s largest crypto exchange, Binance. Although created by a centralized exchange, Binance Smart Chain is a decentralized platform that hosts a number of decentralized applications.

    “We are thrilled to become a part of the Binance Smart Chain (BSC) network. The number and variety of decentralized applications on Binance Smart Chain gives our protocol a chance to show what it can do. Users and traders will feel an immediate benefit by having all of the best liquidity and bridging options available in one place.”
    – Swing Founder, Viveik Vivekanantha

    The Swing protocol is currently live on Ethereum, Polygon, Avalanche, Fantom, xDai, and now Binance Smart Chain, where it aggregates bridges and liquidity sources to find the lowest slippage on cross-chain token swaps and liquidity transfers.

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  • Ethereum Plunges, Can Buyers Save The Key $3K Support?

    Ethereum Plunges, Can Buyers Save The Key $3K Support?

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    Ethereum extended decline below the $3,100 support zone against the US Dollar. ETH price must stay above $3,000 to avoid a sharp decline.

    • Ethereum extended decline below the $3,120 and $3,100 levels.
    • The price is trading below $3,150 and the 100 hourly simple moving average.
    • There is a key bearish trend line forming with resistance near $3,140 on the hourly chart of ETH/USD (data feed via Kraken).
    • The pair could start a decent increase if there is a clear move above the $3,200 resistance zone.

    Ethereum Price Keeps Struggling

    Ethereum failed to settle above $3,200 and extended decline below the $3,120 support zone. ETH even broke the $3,080 level and settled below the 100 hourly simple moving average.

    A low is formed near $3,050 and currently correcting losses. There was a minor recovery wave above the $3,100 level. Ether price climbed above the 50% Fib retracement level of the recent decline from the $3,195 swing high to $3,050 low.

    The first major resistance is near the $3,135 level. There is also a key bearish trend line forming with resistance near $3,140 on the hourly chart of ETH/USD. The trend line is near the 61.8% Fib retracement level of the recent decline from the $3,195 swing high to $3,050 low.

    Ethereum Price

    Source: ETHUSD on TradingView.com

    If there is an upside break above the trend line, the price could rise towards the $3,190 resistance zone and the 100 hourly simple moving average. The next major resistance is near the $3,200 level, above which ether price could gain bullish momentum. In the stated case, the price could rise towards $3,300 in the near term.

    More Losses in ETH?

    If ethereum fails to start a fresh increase above the $3,150 level, it could continue to move down. An initial support on the downside is near the $3,080 level.

    The first key support is now forming near the $3,050 level. A downside break below the $3,050 level might even spark a move below the $3,000 level. The next major support for the bulls may perhaps be near the $2,880 zone. Any more losses could push the price towards the $2,750 level.

    Technical Indicators

    Hourly MACDThe MACD for ETH/USD is losing pace in the bearish zone.

    Hourly RSIThe RSI for ETH/USD is now near the 50 level.

    Major Support Level – $3,050

    Major Resistance Level – $3,150

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  • Coinbase Expands Live Customer Support

    Coinbase Expands Live Customer Support

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    By Casper Sorensen, Vice President, Customer Experience

    The following is the latest update in our series of blog posts describing our commitment to continuously improving our customer experience.

    In past blog posts we highlighted our ongoing journey to create more value for customers with our support experience. In 2021, we invested in providing improved support experiences by increasing our staffing, accelerating our response times, as well as adding dozens of educational resources to our help pages so customers can get the most accurate information on our products and services.

    In our pursuit to provide customers with the most trusted customer service experience in crypto we are excited to highlight new live support options for our customers.

    In Q4 we began offering localized phone support for retail customers in the US, UK, Ireland, Germany, and Japan. Whether the question is simple or complex, our trained professionals are ready to help. These new phone support options expand on the Coinbase One support which launched in October 2021 and is available to customers in the United States 24/7 from a dedicated team, and the fastest answer times in crypto.

    In December 2021, we began providing US retail customers with live messaging via our new Help Center platform. Live messaging offers customers the flexibility to connect with us when the time is right and continue the conversation seamlessly if they have to step away. Our team of customer service experts are available via messaging 24/7 with the speed our customers expect.

    The journey continues in 2022, we will provide more localized phone and messaging options for our customers globally as well as bring further enhancements to our in-app support experience for iOS and Android.

    We remain deeply focused on providing our customers with intuitive support technology and appreciate patience as we continue to grow. We look forward to continuous enhancements so please stay tuned to this blog for updates on the status of our journey.


    Coinbase Expands Live Customer Support was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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  • Solana-based cross-chain bridge Allbridge raises $2M to support growth

    Solana-based cross-chain bridge Allbridge raises $2M to support growth

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    Allbridge, a cross-chain bridge that lets users transfer assets between different blockchain networks, today announced $2 million in funding led by Race Capital. Allbridge offers a simple way to bridge tokenized assets between Ethereum Virtual Machine (EVM) and non-EVM compatible blockchains.

    In the seven months since launch, Allbridge has bridged over $4.8B in assets, making it the largest cross-chain asset bridge supporting Solana, Fantom, Avalanche, Celo, Polygon, Ethereum, BSC, Terra, and more.

    Founded by Andriy Velykyy and Yuriy Savchenko, who have worked together since 2016 on many different crypto payments integrations and non-custodial multi-chain crypto wallets, Allbridge aims to connect all kinds of layer-1 and layer-2 networks to bring more interoperability to DeFi.

    Not only does Allbridge enable users to interact with and transfer assets between EVM-based blockchains like Ethereum, Polygon, and BSC, it also bridges non-EVM compatible blockchains like Solana and Terra.

    “We want to be the go-to platform that bridges every popular blockchain and digital asset on the market, enabling billions of token transfers on a daily basis. We’re also working on APIs that will enable developers to build dApps on top of Allbridge. Cross-chain swaps built on Allbridge are the easiest way to exchange any asset between any networks, enabling new functionality like cross-chain lending where users can leverage collateral on one chain in order to receive an asset on another chain.”
    – Andriy Velykyy, Co-Founder of Allbridge

    Allbridge enables users to select the network they want to provide the liquidity to with just a couple of clicks–whenever and wherever they want.

    https://www.youtube.com/watch?v=UX3y83h_yYM

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  • Bitcoin Holds Key Support, What Could Trigger Strong Recovery

    Bitcoin Holds Key Support, What Could Trigger Strong Recovery

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    Bitcoin is still well below the $48,000 resistance against the US Dollar. BTC remains at a risk of a sharp decline if it fails to stay above the $45,500 support zone.

    • Bitcoin is trading in a bearish zone below the $48,000 resistance level.
    • The price is trading below $47,000 and the 100 hourly simple moving average.
    • There is a major bearish trend line forming with resistance near $47,000 on the hourly chart of the BTC/USD pair (data feed from Kraken).
    • The pair might start a strong recovery wave if it stays above the $45,500 support zone.

    Bitcoin Price Eyes Recovery

    Bitcoin price attempted a fresh increase above the $47,000 level. However, BTC failed to clear the $47,500 level and started a fresh decline.

    There was a clear move below the $47,200 and $47,000 levels. The price even dived below the $46,000 support zone. Finally, the bulls defended the main $45,500 support zone. A low is formed near $45,548 and the price is now consolidating losses.

    Bitcoin is trading below $47,000 and the 100 hourly simple moving average. It recovered a few points above the 23.6% Fib retracement level of the recent drop from the $47,500 swing high to $45,548 low.

    An initial resistance is near the $46,500 level. It is near the 50% Fib retracement level of the recent drop from the $47,500 swing high to $45,548 low. The first major resistance on the upside is near the $47,000 level. There is also a major bearish trend line forming with resistance near $47,000 on the hourly chart of the BTC/USD pair.

    Bitcoin Price

    Source: BTCUSD on TradingView.com

    A clear move above the $47,000 resistance zone and the trend line could start a strong recovery. The next major resistance is near the $48,000 level.

    More Losses In BTC?

    If bitcoin fails to recover above $46,500, it could continue to move down. An immediate support is near the $46,000 zone. The first major support is near $45,500.

    A downside break below the $45,500 level could push the price further lower. In the stated case, the price may possibly decline towards the $43,000 level in the coming sessions.

    Technical indicators:

    Hourly MACD – The MACD is now losing pace in the bearish zone.

    Hourly RSI (Relative Strength Index) – The RSI for BTC/USD is near the 50 level.

    Major Support Levels – $46,000, followed by $45,500.

    Major Resistance Levels – $46,500, $47,000 and $47,500.

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  • Kraken Ventures Secures $65 Million to Support the Crypto Ecosystem

    Kraken Ventures Secures $65 Million to Support the Crypto Ecosystem

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    Leading independent investment fund led by Kraken Alumni, Kraken Ventures today announced that it has secured $65 million for an early-stage fund to invest in companies working in the global crypto and financial technology (Fintech) ecosystem.

    Kraken acted as the anchor LP in the latest funding. Additionally, the fund witnessed investment from a wide range of international institutional investors. Kraken Ventures aims to boost innovation in the crypto ecosystem through the support of emerging companies.

    The fund focuses on areas including financial infrastructure, Web3, decentralized finance (Defi), consumer crypto protocols as well as enabling technologies, such as AI and Machine Learning. According to the details shared by Kraken Ventures, it has made several investments in some of the leading crypto companies including Anchorage and Messari.

    “We’re extremely pleased to have successfully closed our first fund,” said Brandon Gath, Managing Partner of Kraken Ventures. “Our long-term view on investing, and the possibility to leverage Kraken’s experience in building a truly global, scalable platform, definitely contributed to the overwhelming interest we received from investors. Our focus now is to put that money to work and help some of the most innovative projects and their exceptionally talented founders accelerate the development of their companies and protocols.”

    Headquartered in Texas, Kraken Ventures has team members in London and New York. The fund makes initial investments in the range of $500K and $2 million. According to the company, its investment strategy is based on the long-term horizon.

    Appointment of Laurens De Poorter

    To expand its presence in Europe, Kraken Ventures recently announced the appointment of Laurens De Poorter as Head of Europe. The newly appointed Head of Europe will be based in London. “The European crypto scene is booming. Deal count doubled in the last two years and continues to accelerate,” said Laurens De Poorter.

    Leading independent investment fund led by Kraken Alumni, Kraken Ventures today announced that it has secured $65 million for an early-stage fund to invest in companies working in the global crypto and financial technology (Fintech) ecosystem.

    Kraken acted as the anchor LP in the latest funding. Additionally, the fund witnessed investment from a wide range of international institutional investors. Kraken Ventures aims to boost innovation in the crypto ecosystem through the support of emerging companies.

    The fund focuses on areas including financial infrastructure, Web3, decentralized finance (Defi), consumer crypto protocols as well as enabling technologies, such as AI and Machine Learning. According to the details shared by Kraken Ventures, it has made several investments in some of the leading crypto companies including Anchorage and Messari.

    “We’re extremely pleased to have successfully closed our first fund,” said Brandon Gath, Managing Partner of Kraken Ventures. “Our long-term view on investing, and the possibility to leverage Kraken’s experience in building a truly global, scalable platform, definitely contributed to the overwhelming interest we received from investors. Our focus now is to put that money to work and help some of the most innovative projects and their exceptionally talented founders accelerate the development of their companies and protocols.”

    Headquartered in Texas, Kraken Ventures has team members in London and New York. The fund makes initial investments in the range of $500K and $2 million. According to the company, its investment strategy is based on the long-term horizon.

    Appointment of Laurens De Poorter

    To expand its presence in Europe, Kraken Ventures recently announced the appointment of Laurens De Poorter as Head of Europe. The newly appointed Head of Europe will be based in London. “The European crypto scene is booming. Deal count doubled in the last two years and continues to accelerate,” said Laurens De Poorter.

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  • Ethereum Topside Bias Vulnerable If It Breaks This Key Support

    Ethereum Topside Bias Vulnerable If It Breaks This Key Support

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    Ethereum trimmed gains from the $4,800 resistance against the US Dollar. ETH is down 5% and it might decline further if there is a break below $4,350.

    • Ethereum failed to clear the $4,800 resistance and started a fresh decline.
    • The price is now trading near $4,500 and the 100 hourly simple moving average.
    • There was a break below a key bullish trend line with support near $4,600 on the hourly chart of ETH/USD (data feed via Kraken).
    • The pair could decline further below $4,500 if there is a close below the 100 hourly SMA.

    Ethereum Price Trims Gains

    Ethereum struggled to clear the $4,800 resistance zone and started a fresh decline. ETH broke the key $4,650 support to enter a bearish zone.

    Besides, there was a break below a key bullish trend line with support near $4,600 on the hourly chart of ETH/USD. The pair even traded below the $4,550 support zone. It is now trading near $4,500 and the 100 hourly simple moving average.

    A low is formed near $4,455 and is currently consolidating losses. An initial resistance on the upside is near the $4,540 level. It is near the 23.6% Fib retracement level of the recent decline from the $4,783 high to $4,455 low.

    The first major resistance is near the $4,580 level. The next major resistance is near the $4,620 level. It coincides with the 50% Fib retracement level of the recent decline from the $4,783 high to $4,455 low.

    Ethereum Price

    Source: ETHUSD on TradingView.com

    A close above the $4,600 and $4,620 levels could start a fresh increase in the near term. In the stated case, the price might rise towards the $4,750 level. Any more gains could lift the price towards the $4,800 zone in the near term.

    More Losses in ETH?

    If ethereum fails to start a fresh increase above the $4,600 level, it could start a downside correction. An initial support on the downside is near the $4,500 level.

    The first key support is now forming near the $4,450 level. A downside break below the $4,450 support zone could push the price further lower. The main breakdown support is $4,350, below which the price could decline heavily.

    Technical Indicators

    Hourly MACDThe MACD for ETH/USD is gaining pace in the bearish zone.

    Hourly RSIThe RSI for ETH/USD is now well below the 50 level.

    Major Support Level – $4,450

    Major Resistance Level – $4,620

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  • MRHB DeFi Gets Support Down Under from Blockchain Australia | by Bit Media Buzz | Oct, 2021

    MRHB DeFi Gets Support Down Under from Blockchain Australia | by Bit Media Buzz | Oct, 2021

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    Bit Media Buzz

    Melbourne, Australia, Oct 21st, 2021 — In a move set to broaden the appeal of decentralized Islamic Finance down under, ethical and faith-based MRHB DeFi has been backed by Australian Institutions such as Blockchain Australia.

    Blockchain Australia is a Melbourne-based technology products and services company that provides industry and company-specific blockchain solutions for startups and entrepreneurs, investors, corporate teams, and venture capitalists and at the same time encourages new ideas by incubating them with the required guidance and mentorship.

    The blockchain firm made strategic investments in MRHB DeFi, a halal ecosystem DeFi platform built on Islamic principles of fairness and benevolence. It aims to bring an ethical, community-first focus to the world of decentralized finance, which has grown in popularity and size from a market with a total value locked of USD1 billion less than a year and a half ago, to USD220 billion today.

    “I would like to thank Blockchain Australia for their support,” said MRHB DeFi CEO Naquib Mohammed. “It is crucial for us to work with organisations that are in a position to help shape the way blockchain and decentralized finance can develop in Australia. I look forward to working with Blockchain Australia to forward our shared goals, and deliver an ethics-focused brand of blockchain to Australia and beyond.”

    Ralph Kalsi, CEO and Founder of Blockchain Australia, expressed solidarity with the vision of the ecosystem startup: “We believe in Marhaba’s vision, which is a unique offering encompassing Islamic trading principles with smart contract-based transparency and open not only to the Islamic community but to the entire world — a laudable ethical cause that has motivated us in Blockchain Australia to back the initiative and help ensure its success.”

    Ethical, Inclusive and Transparent DeFi Ecosystem

    MRHB DeFi was founded with a vision of providing greater access to excluded and cautious communities to the growing opportunities and utilities of the cryptoverse, and has a particular focus on delivering faith-based DeFi services which adhere to the ethical investment and financing principles rooted in Islamic Finance, many of which align with the United Nations Sustainable Development Goals. Such business practices include those that avoid interest, usury, social exploitation and other acts deemed unethical as well as support sustainability, asset/utility backed financing, transparency and equitable risk/reward sharing.

    With the Islamic Finance industry sized at around USD 3 trillion of assets, bringing even a small portion of Shariah-sensitive liquidity into DeFi will represent a major boost to the total value of the DeFi sector worldwide.

    Besides Blockchain Australia, MRHB DeFi has also received strategic investments from Mozaic, Contango Digital Assets, Influx Group, NewTribe Capital, Sheesha Finance, Acreditus Partners and EMGS Group.

    About MRHB DeFi

    MRHB (pronounced ‘Marhaba’) DeFi is a decentralised finance platform built to bring ethics to the DeFi space with an approach that supports the inclusion of faith-based and other excluded communities in addition to existing crypto-natives so that everyone can benefit from the full empowerment potential of DeFi to help build a true peer-to-peer financial and economic value system.

    Based on the tenets of blockchain such as trust, transparency, and security, MRHB DeFi has encapsulated universally applicable principles of Islamic Finance into those tenets of blockchain to render a suite of offerings that are also ESG compliant.

    The project is backed by a diverse and strong team with backgrounds spanning crypto, technology, faith-compliant investing, finance and seasoned institutional veterans of industry. The public sale offering will be in December. Register your interest and read more about MRHB DeFi’s Shariah Concept Paper, Lite and White Paper here.

    MRHB DeFi Official Channels

    Website: https://marhabadefi.com

    Twitter: https://twitter.com/marhabadefi

    Telegram: https://t.me/mdf_official

    Telegram Announcements: https://t.me/marhabadefi_ANN

    YouTube: https://www.youtube.com/channel/UCHuvZG9DbS5ffeoqLX_bERg

    Medium: https://medium.com/@mrhbdefi

    LinkedIn: https://www.linkedin.com/company/marhabadefi

    Telegram (Arabic): https://t.me/mdf_arabic

    Telegram (Russian): https://t.me/marhabadefi_russia

    Telegram (Turkish): https://t.me/MarhabaDefiTR



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  • Contango and Influx Support MRHB DeFi’s Inclusive and Ethical Vision | by Bit Media Buzz | Oct, 2021

    Contango and Influx Support MRHB DeFi’s Inclusive and Ethical Vision | by Bit Media Buzz | Oct, 2021

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    Bit Media Buzz

    Melbourne, Australia, Oct 5th, 2021 — Community-focused DeFi ecosystem MRHB DeFi is teaming up with Canadian venture capital fund Contango Digital Assets to expand its reach, offering and services beyond the crypto-fluent to excluded communities globally.

    Contango has made a strategic investment into MRHB DeFi, and will work alongside the MRHB DeFi team, providing expertise and experience across a wide variety of areas. The partnership will also support collaboration with influencer marketing leaders in the blockchain space, Influx Group.

    Faith-based, Excluded Communities, An Untapped Opportunity

    The partnership is aimed at expanding the reach of MRHB DeFi beyond crypto-natives to engage new users and communities who are attracted to a more ethical and faith-based vision.

    “This important community has been struggling to participate in DeFi opportunities and MRHB is now opening an important door to these people who wish to participate in the cryptoverse while still remaining faithful to their beliefs. We’re thrilled to be a part of that.” — Contango Managing Director Mike Grantis.

    “We are first in building DeFi services that solve issues of faith, ethics, exclusion, and complexity. Our user-friendly platform provides equal opportunities to everyone, not only those who share our concern for holding crypto assets that are halal. With Contango’s support, we will continue our journey of growth and development within Islamic communities and beyond.” — MRHB DeFi CEO Naquib Mohammed.

    MRHB DeFi was founded on the principle of bringing societies and communities not familiar with decentralized finance into the space, and has a particular focus on delivering halal DeFi services which adhere to the tenets of Islamic faith, such as business practices that avoid interest, usury, exploitation and other acts deemed unethical.

    With more than USD 3 trillion in liquidity available in the Islamic finance market, bringing even a tiny portion of this to DeFi will represent a major step forward in the growth of DeFi worldwide, and will enable people with no experience of the market to share in its opportunities.

    MRHB DeFi recently announced partnerships with Sheesha Finance, NewTribe Capital, Acreditus Partners, EMGS Group and Coinsbit India, working towards expanding its reach and visibility to people new to blockchain, as well as long time believers in the cryptocurrency and digital asset industry.

    About MRHB DeFi

    MRHB DeFi is a halal, decentralised finance platform built to embody the true spirit of an “Ethical and Inclusive DeFi” by following faith-based financial and business principles, where all excluded communities can benefit from the full empowerment potential of DeFi.

    Based on the tenets of blockchain such as trust, transparency, and security, MRHB DeFi has encapsulated universally applicable principles of Shariah into those tenets of blockchain to render a suite of offerings. It is a complete DeFi ecosystem whose products, protocols and crypto-assets are governed primarily by the ethical, inclusive, sustainable and charitable investment principles associated with the Islamic faith or ‘Islamic Finance’ (‘IF’ as it is commonly known).

    The diverse team is comprised of researchers, technocrats, influencers, Islamic fintech experts & business entrepreneurs, who came together to ensure that MRHB DeFi prevails in a manner that will impact society as a whole, essentially bridging the gap between the faith-conscious communities and the blockchain world.

    Read more about MRHB DeFi’s Shariah Concept Paper, Lite and White Paper here.

    MRHB DeFi Official Channels

    Website: https://marhabadefi.com

    Twitter: https://twitter.com/marhabadefi

    Telegram: https://t.me/mdf_official

    Telegram Announcements: https://t.me/marhabadefi_ANN

    YouTube: https://www.youtube.com/channel/UCHuvZG9DbS5ffeoqLX_bERg

    Medium: https://mrhbdefi.medium.com/

    LinkedIn: https://www.linkedin.com/company/marhabadefi

    Telegram (Arabic): https://t.me/mdf_arabic

    Telegram (Russian): https://t.me/mdf_russia

    Telegram (Turkish): https://t.me/MarhabaDefiTR

    About Contango

    Contango Digital Assets was launched to empower the financial revolution that is presented by blockchain and DeFi technology. It invests in innovative projects from around the world and fosters strategic partnerships with founders who look for more than just capital.

    Learn more about Contango by visiting the official website or following the fund on Twitter.



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