Tag: expands

  • India’s Digital Rupee Expands: Non-Banks to Offer Central Bank Digital Currency Wallets

    India’s Digital Rupee Expands: Non-Banks to Offer Central Bank Digital Currency Wallets

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    India's Digital Rupee Expands: Non-Banks to Offer Central Bank Digital Currency WalletsIndia’s central bank has announced that it will enable non-bank payment system operators to offer central bank digital currency (CBDC) wallets. Noting that “necessary changes will be made to the system to facilitate this,” the Reserve Bank of India (RBI) said the initiative is expected “to enhance access and expand choices available to users.” Non-Bank […]

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  • ETC Group Expands Portfolio with XRP-Backed ETC on Xetra

    ETC Group Expands Portfolio with XRP-Backed ETC on Xetra

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    To enhance its digital assets portfolio of exchange-traded cryptocurrencies (ETCs) in Europe, ETC Group, one of the largest providers of institutional-grade digital asset-backed securities, has recently announced the listing of XRPetc (ETC Group physical XRP) on Xetra.

    The product is available under the ticker symbol GXRP. ETC Group already has a broad list of institutional-grade crypto exchange-traded products, including leading digital assets like BTC, ETH, Solana, and Cardano. With the launch of XRP-backed ETC on Xetra, the Group is planning to facilitate its clients in Europe.

    “Ripple is rapidly becoming a leader in global payment systems with hundreds of financial institutions choosing Ripple to provide better international payments experience for their customers, in real-time. By launching this latest ETC to our expanding portfolio of high quality, physically-backed digital assets, we’re continuing to grow our offering to investors, providing access to an increasingly wide range of digital currencies and assets – especially those amassing large market caps,” Bradley Duke, Founder and co-CEO at ETC Group, commented.

    XRP

    XRP is one of the most valuable cryptocurrencies in the world. According to Coinmarketcap’s recent data, XRP is the 6th largest digital currency with a market cap of more than $35 billion.

    According to ETC Group, its newly launched XRP-backed ETC will be marketed and distributed by HANetf.

    “We are delighted to partner with ETC Group again to offer a new ETC backed by XRP. ETC Group, in partnership with HANetf, has established itself as a market leader in offering investment products focused on crypto assets. Interest in exchange-traded cryptocurrencies has been booming, providing investors with a safer and more liquid way to gain exposure to digital assets. Ripple is a growing blockchain-based digital payment network that is gaining traction thanks to its rapid speed and reliability,” Hector McNeil, co-Founder and co-CEO at HANetf, said.

    To enhance its digital assets portfolio of exchange-traded cryptocurrencies (ETCs) in Europe, ETC Group, one of the largest providers of institutional-grade digital asset-backed securities, has recently announced the listing of XRPetc (ETC Group physical XRP) on Xetra.

    The product is available under the ticker symbol GXRP. ETC Group already has a broad list of institutional-grade crypto exchange-traded products, including leading digital assets like BTC, ETH, Solana, and Cardano. With the launch of XRP-backed ETC on Xetra, the Group is planning to facilitate its clients in Europe.

    “Ripple is rapidly becoming a leader in global payment systems with hundreds of financial institutions choosing Ripple to provide better international payments experience for their customers, in real-time. By launching this latest ETC to our expanding portfolio of high quality, physically-backed digital assets, we’re continuing to grow our offering to investors, providing access to an increasingly wide range of digital currencies and assets – especially those amassing large market caps,” Bradley Duke, Founder and co-CEO at ETC Group, commented.

    XRP

    XRP is one of the most valuable cryptocurrencies in the world. According to Coinmarketcap’s recent data, XRP is the 6th largest digital currency with a market cap of more than $35 billion.

    According to ETC Group, its newly launched XRP-backed ETC will be marketed and distributed by HANetf.

    “We are delighted to partner with ETC Group again to offer a new ETC backed by XRP. ETC Group, in partnership with HANetf, has established itself as a market leader in offering investment products focused on crypto assets. Interest in exchange-traded cryptocurrencies has been booming, providing investors with a safer and more liquid way to gain exposure to digital assets. Ripple is a growing blockchain-based digital payment network that is gaining traction thanks to its rapid speed and reliability,” Hector McNeil, co-Founder and co-CEO at HANetf, said.

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  • Coinbase Expands Live Customer Support

    Coinbase Expands Live Customer Support

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    By Casper Sorensen, Vice President, Customer Experience

    The following is the latest update in our series of blog posts describing our commitment to continuously improving our customer experience.

    In past blog posts we highlighted our ongoing journey to create more value for customers with our support experience. In 2021, we invested in providing improved support experiences by increasing our staffing, accelerating our response times, as well as adding dozens of educational resources to our help pages so customers can get the most accurate information on our products and services.

    In our pursuit to provide customers with the most trusted customer service experience in crypto we are excited to highlight new live support options for our customers.

    In Q4 we began offering localized phone support for retail customers in the US, UK, Ireland, Germany, and Japan. Whether the question is simple or complex, our trained professionals are ready to help. These new phone support options expand on the Coinbase One support which launched in October 2021 and is available to customers in the United States 24/7 from a dedicated team, and the fastest answer times in crypto.

    In December 2021, we began providing US retail customers with live messaging via our new Help Center platform. Live messaging offers customers the flexibility to connect with us when the time is right and continue the conversation seamlessly if they have to step away. Our team of customer service experts are available via messaging 24/7 with the speed our customers expect.

    The journey continues in 2022, we will provide more localized phone and messaging options for our customers globally as well as bring further enhancements to our in-app support experience for iOS and Android.

    We remain deeply focused on providing our customers with intuitive support technology and appreciate patience as we continue to grow. We look forward to continuous enhancements so please stay tuned to this blog for updates on the status of our journey.


    Coinbase Expands Live Customer Support was originally published in The Coinbase Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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  • Bitcoin mining manufacturer Canaan expands footprint in Kazakhstan

    Bitcoin mining manufacturer Canaan expands footprint in Kazakhstan

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    Bitcoin (BTC) mining hardware manufacturer Canaan Inc is expanding its footprint in Kazakhstan after signing new strategic partnerships with multiple crypto mining firms in the country. 

    The Nasdaq-listed company announced Tuesday that it had deployed 10,300 AvalonMiner units in Kazakhstan as of Dec. 31, 2021, finalizing phase one of its deployment in the central Asian country. Canaan is partnering with local firms as part of its business expansion plans outside of China. However, the company declined to list any of its local partners.

    Although Canaan is based in Hangzhou, China, the company is eyeing expansion outside of its home country following Beijing’s wholesale crackdown on crypto mining in 2021. Zhang Nangeng, Canaan’s CEO, spoke out against the mining ban during an earnings call in July, telling investors that crypto miners make better use of stranded electricity, and contribute positively to employment and the local economy.

    With China snuffing out the crypto mining industry, neighboring Kazakhstan has rushed to fill the void, offering displaced miners cheap and plentiful coal. By June 2021, the world’s fifth-largest mining pool had set up shop in Kazakhstan. The following month, Kazakhstan accounted for nearly a fifth of the world’s Bitcoin mining output.

    Related: Kazakhstan to decide whether to launch CBDC by late 2022

    China’s ban on Bitcoin mining resulted in a sharp drop in network hash rate, but that has quickly reversed after displaced miners established new bases of operations. Following a six-month recovery, the Bitcoin network’s hash rate reached a new all-time high on Jan. 2.

    As for Canaan, the company recorded stellar growth in 2021, with net revenues hitting post-IPO highs. The company’s net revenues totaled $204.5 million in the third quarter, up 708.2% over the same period a year earlier, according to unaudited financial results that were posted in November.